Privacy Policy

This Privacy Policy explains how Sophia Rahman MD, PLLC ("we," "us," or "our") handles information collected through sophiarahmanmd.com (the "Site"). It applies to your use of this website only.

Protected Health Information Is Covered Separately

The privacy of your medical records and other protected health information (PHI) is governed by our Notice of Privacy Practices under HIPAA, not by this Policy. Please do not submit medical information or PHI through this website, email, or social media. To discuss your care, call us or schedule an appointment.

Information We Collect

Information you provide to us. If you contact us by phone or email using the details on this Site, we receive the information you choose to share (such as your name, contact details, and the contents of your message). This Site does not host a form that stores your information on our servers.

Information collected automatically. Like most websites, our hosting provider may automatically log standard technical information — such as your IP address, browser type, device, and the pages you visit — for security, troubleshooting, and operational purposes.

Cookies and similar technologies. This Site does not set its own advertising or analytics tracking cookies. However, third-party content embedded on the Site (see "Third-Party Services" below) may set cookies or collect technical data under the third party's own privacy policy. You can control or disable cookies through your browser settings.

How We Use Information

• To respond to your inquiries and provide the information or care you request
• To operate, maintain, and secure the Site
• To improve the content and usability of the Site
• To comply with applicable legal and regulatory obligations

We do not sell your personal information.

Third-Party Services

This Site relies on or links to third-party services. We do not control these providers, and their handling of your data is governed by their own privacy policies:

• Online booking — appointment scheduling is handled by Setmore. Information you enter when booking is collected and processed by Setmore.
• Payments — online payments are processed by Stripe. We do not receive or store your full card details; Stripe processes payment information directly.
• Google Maps & Google Fonts — we embed a Google Map and load web fonts from Google. Google may collect technical data, including your IP address, when these load.
• Social media — links to our Instagram, Facebook, and LinkedIn profiles direct you to those platforms, which collect data under their own policies.

How We Protect Information

We take reasonable administrative and technical measures to protect information handled through the Site. The Site is served over a secure (HTTPS) connection. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law, after which it is deleted or anonymized.

Children's Privacy

This Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children through the Site.

Your Choices

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. If you have questions about the information we hold or would like to make a request regarding your personal information, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and the "Last updated" date above reflects the most recent revision. Please review this page periodically.

Contact Us

Questions about this Privacy Policy? Contact us at: